Terms and Conditions
All cancellations must be sent to firstname.lastname@example.org. If it is not possible for you to send us your cancellation via email, please contact us by phone (+354 779-8272).
Cancellations received less than 48 hours prior to tour departure will be charged 20%
Cancellations received less than 24 hours prior to tour departure will be charged in full.
In case of no show the tour will be charged in full.
When tour is cancelled due to bad weather, we provide full refund, or offer Reykjanes circle upgrade.
Please make sure you enter the right email and phone number when booked so we will be able to contact you and let you know.
Refund is not available if we do not see whales, dolphins, puffins and northern lights or catch a fish (sea angling), since we are dealing with nature.
But you are welcome to join us on another tour within a year, given that there is space and the tour is not cancelled (excluding private tours).
When going with us again for whale watching, the pick up is not included for any tours.
While www.whaleeland.is strives to provide accurate information the website may contain inaccurate, incomplete, or out-of-date information. Utvör ehf takes no responsibility for errors or omissions in the content of the website, and makes no commitment to update such information.
Utvör ehf shall not be liable for any damages relating to the use of, or reliance upon, the website or such information, features, material or services.
Útvör ehf shall not be liable for theft or damaged goods on board
Útvör ehf shall not be liable for theft or damaged goods in tours (by car) .
In tours costumers are required to wear seat belts at all time, unless the car has fully stopped and guide has given a sign that its OK to go outside.
By visiting the website www.whaleIceland.is you accept following the basic rules of conduct and all applicable laws.